FAQ
Users' Reports
Contents of User's Reports
- Question
- The text in the PDF preview of the User's Report is garbled.
- Answer
Example： “Adobe Acrobat” is garbled in Google Chrome browser.
Solution：If you are using the Adobe Acrobat extension in Google Chrome browser, turn off the extension to resolve the garbled characters.
When opening and viewing a PDF in the browser, the text may become garbled due to the character encoding or plugins set in the browser.
Downloading the PDF and opening it directly will resolve the garbling.
If you want to resolve the garbling within the browser, please check your browser settings.
Example： “Adobe Acrobat” is garbled in Google Chrome browser.
Solution：If you are using the Adobe Acrobat extension in Google Chrome browser, turn off the extension to resolve the garbled characters.
When opening and viewing a PDF in the browser, the text may become garbled due to the character encoding or plugins set in the browser.
Downloading the PDF and opening it directly will resolve the garbling.
If you want to resolve the garbling within the browser, please check your browser settings.